Acceptable Use Policy

Effective 2026-11-02

You may not

• Use the Service for fraud, identity theft, money laundering, or any illegal purpose
• Send documents to recipients without their consent or to harass them
• Upload material containing malware, viruses, or executable payloads
• Upload material you do not have the right to send (copyright infringement, stolen documents, leaked confidential material)
• Use the Service to forge or alter signatures of others
• Misuse the AI assistant to give what would constitute the unauthorised practice of law
• Attempt to circumvent rate limits, AI cost budgets, plan limits, or any other technical control
• Reverse-engineer, scrape, or build a competing product from the Service
• Probe, scan, or test our security without prior written authorisation
• Disrupt the Service for other users (DoS, resource exhaustion, etc.)
• Use the Service to send unsolicited bulk email (spam)

What happens if you violate this policy

We may suspend or terminate your account immediately, with no refund. We will preserve the audit trail for legal evidence. We may report violations to law enforcement.

Reporting abuse

If you believe someone is misusing the Service, contact hello@jvanet.com. Include the envelope ID if known.